Live Alerts

Detect and resolve issues from anywhere

Catch offline stores, order cancellations, and more with Live Alerts. Get mobile notifications, and automatically resolve issues with ease.

Increase repeat sales and deliver
a memorable customer experience

Monitor storefront status

Receive alerts when you're offline but shouldn't be. Every sellable hour counts!

Always accept orders

With Always On, automatically reopen stores paused by your staff.

Perfect your operations

Get notified about missing menu hours, disconnected channels, and more.

Never miss a store issue

Ensure you and your store managers are instantly alerted when an issue arises.

Monitor storefront status

Receive alerts when you're offline but shouldn't be. Every sellable hour counts!

Always accept orders

With Always On, automatically reopen stores paused by your staff.

Perfect your operations

Get notified about missing menu hours, disconnected channels, and more.

Never miss a store issue

Ensure you and your store managers are instantly alerted when an issue arises.

Get a demo

Monitor storefront status

Receive alerts when you're offline but shouldn't be. Every sellable hour counts!

Always accept orders

With Always On, automatically reopen stores paused by your staff.

Perfect your operations

Get notified about missing menu hours, disconnected channels, and more.

Never miss a store issue

Ensure you and your store managers are instantly alerted when an issue arises.

Get a demo

Customize alerting preferences by brand, location, and channel

Alert me when...

Special hours are missing

Alert me when...

Store is offline

Alert me when...

Channels are disconnected

Alert me when...

There’s a POS injection error

Alert me when...

An order is canceled

Alert me when...

Menu items are missing

Stay in the loop on your operations across every location and ordering platform with Live Alerts.

Easily integrate Live Alerts with your existing setup

Simply connect your Uber Eats, DoorDash, and Grubhub accounts to start receiving issue alerts

Connect with Otter Order Manager to get more alerts

Access Otter’s dashboard to track store pauses over time

Simply connect your Uber Eats, DoorDash, and Grubhub accounts to start receiving issue alerts

Connect with Otter Order Manager to get more alerts

Access Otter’s dashboard to track store pauses over time

Pricing and bundles for

Live Alerts

Price varies by brand

Receive real-time updates on operational issues

Stay updated with SMS notifications

Keep your team informed

Over 100,000 restaurants trust Otter to power their restaurants

“Live Alerts makes me feel like I really don’t have to worry about anything. I’m confident that I’ll be notified if we’re missing orders or our stores go down.”

Operator

National Chicken Chain

60% decrease in downtime within 5 months.

14% increase in gross sales within 5 months.

Operator

Burger Chain

“Live Alerts makes me feel like I really don’t have to worry about anything. I’m confident that I’ll be notified if we’re missing orders or our stores go down.”

Operator

National Chicken Chain